This is the use case that imp will solve. It allows support teams to securely access customer accounts with consent, enabling them to diagnose and resolve issues effectively while maintaining customer trust and security. The flow ensures that customers are informed and in control of who accesses their data and why, enhancing transparency and accountability in support interactions. The impersonation consent flow is designed to streamline the process of customer support while ensuring security and transparency. It allows support agents to access customer accounts with explicit permission, enabling them to diagnose and resolve issues effectively. The flow includes real-time notifications, consent dialogs, and secure access tokens, ensuring that customers are always informed and in control of their data. This approach enhances trust between customers and support teams while maintaining a high level of security. The flow is designed to be user-friendly, with clear steps for both customers and support agents, ensuring a smooth experience while addressing customer issues efficiently. The impersonation consent flow is a crucial component of modern customer support systems, balancing the need for effective issue resolution with the imperative of maintaining customer trust and data security. It provides a structured approach to handling support requests, ensuring that customers are always aware of who is accessing their data and why, while also allowing support teams to perform their duties effectively. This flow is essential for applications that require high levels of security and customer trust, such as financial services, healthcare, and any platform where sensitive data is involved. By implementing this flow, organizations can enhance their support capabilities while ensuring compliance with data protection regulations and best practices.